Our Simple, Supportive & Stress Free Respite Care Process

Residential Care - respite in an aged care facility. Respite Care occurs elsewhere – you come to us!

NDIS participants will pay through your funding and Aged Care clients will need to pay privately. Unfortunately, due to the recent Aged Care changes, SAH/HCP funds can no longer be used to fund our services.

This is highly dependant on each individuals care needs and the client's NDIS package. Please contact us for accommodation costs.

Private care fees require a 25% deposit upon booking and the remaining fees to be paid on first day of care. This fee is refundable if given more than 7 days' notice.

Everything you need to enjoy a short-term break away from home. This includes nutritious meals and

snacks (with appropriate dietary needs/levels), accommodation in a relaxed environment and knowledge in the fact that experienced and passionate staff care about your individual needs. 1:1 or 1:2 assistance, WIFI with streaming services, any daily outings you might like to take and appointments that you may need to be at.

We offer a few different options to accomodate as many needs as we can. We offer: - Day stay (0800 – 1800) - Overnight - 24hrs stay or

- Up to 14 days.

How does ‘One Day Respite’ work? Day stay hours are 0800hrs to 1800hrs. We will provide breakfast, lunch, dinner and snacks. You will also have the use of your own bedroom and all other amenities as others.

A DAY stay is from 08:00 to 18:00hrs (so you can have breakfast, lunch and dinner with us!)

OVERNIGHT stay is from 10:00 on day of arrival to 09:00 the next day (But if you need an extra couple of hours let us know!

MORE than one night (up to 14 nights) check in is from 14:00 and pickup is by 10:00 on the day of your departure.

Great, we'd love to have you stay. To start, please complete our contact form using the link below. Our preferred method of communication is via email. So that we can provide our clients with our fullest attention, we keep admin time to set times. Please allow 2 business days to return any phone calls.

Admission paperwork will cover everything we need to know! Or information from the admitting person/family. We will try our best to continue what is best for you. Otherwise, please let us know.

Complex paediatric clients, aged care clients and guests with special needs – please contact us to see if we can accommodate your specific needs etc.

Guests enjoy the privacy of their own bedrooms. Bathrooms and toilets are communal and will be thoroughly cleaned and sanitised after each use. Our home only has 4 bedrooms so you may be sharing the home with others, but we will try our best to ensure guests are staying with clients of the same gender and/or of similar abilities.

A comfortable single or king-single bed. These can be electric if needed/requested. A bedside table

with lamp, drawers for clothes, a wardrobe with hanging space &/or personal belongings and a chair. Let us know if you need anything else!

We will provide you with a complete checklist for what to bring when you book, but to cover the basics, you'll need: - Comfortable clothing for the duration of your stay. If you need washing done, please label your clothing and we'll assist you with washing.

- Personal Items such as toiletries and an adequate supply of continence aids - Keepsakes such as little photos or mementoes to help you feel connected to home.

- Leisure items like books, magazines or things you enjoy in your downtime. - Devices - If you wish to use a mobile phone, laptop or tablet, please bring them along with your charger.

- Ensure you have all your prescription medications clearly labeled with doses.

- If you have any specific mobility equipment, please bing it with you.

- It's a good idea to carry a modest amount of money with you for any expenses that might pop up.

- Linen and bedding will be provided for you, but if you have any preferences or favourite items, you're welcome to bring those along.

Yes, we can provide additional support to you after a hospital stay. This may include continuing a rehabilitation program to prevent deconditioning and/or deterioration. We have telehealth access to various Allied Health staff.

Our premises will be key locked at all times and security cameras will be recording the external

premises to ensure our clients remain safe.

Outings to local parks, cafes, town, shops, beach, movies or jetty. Kids activities may also include the animal/petting farm, arts & crafts, water parks, jetty aquarium, day trips to explore, etc.

If you can think of anything else let us know! Our lovely home also offers communal areas for you to enjoy a cup of tea by the fireplace, board games with others or cooking and gardening. We love to promote and encourage independence where possible!

Unfortunately not, but they are welcome to visit with family and friends.

Yes, but please phone ahead to ensure we are home!